General Trading Terms

General Trading Terms of Tildesign bv.







Al goods are delivered under guarantee of “good workmanship” and “free of production faults”. If a product appears to be faulty, defective, not functioning as specified then please contact Tildesign in order to get support. If necessary we’ll send you an RMA so you can return the materials. Tildesign will repair or replace the faulty product during the guarantee period of 12 months after purchase. The decision of repairing or replacing will be the decision of Tildesign.After the guarantee period has expired, cost of labour and materials will be charged upfront. Then you can decide if you want the product to be repaired or not. Shipping cost of faulty units to Tildesign needs to be paid by you always. Shipping cost to send back the repaired or replaced products will be paid by Tildesign during the guarantee period. After the guarantee period has expired all shipping costs are charged to you.


Disclaimer & Liability

Applicable law

On all our transactions the law of The Netherlands apply. Any legal conflicts will be brought to court in The Netherlands under Dutch law.